Learn How to Sell in 20 Minutes

Photo by Carl Heyerdahl on Unsplash

Quadrant Selling

An easy to learn 4 step approach and applying selling techniques for everyone in your business that talks to prospects or customers

Customer service and sales newbies do not like or fear to sell, but unfortunately, they must sell to succeed in their chosen profession

The quadrant selling process is an easy way for the customer service people to understand the basics of sales interaction

THE FOUR PHASES:

1. RELAX

The Relaxed Phase is the objective of promoting a Relaxed-State is to stimulate an environment in which the prospect has no cause to be concerned about being confronted with the purchase decision; in other words, develop a relationship with the person, and when both of you are relaxed then you can move on to the next stage

2. DISTURB

In the Disturb Phase, the objective of promoting a Disturbed-State is to cause a prospective to imagine the pain associated with not owning the product or service being offered. The intention here is not to be cruel but to be kind by allowing the prospect to understand what their situation would be without the benefits of the product and or service

3. RELIEVE

The Relieve Phase is the objective of promoting a Relief-State, which explains the prospect of recognizing options that will alleviate pain. In this case, is providing a solution that will benefit and help the customer desire the product and or service

4. ASK

The ASK Phase is the final phase many Customer Service people and even some seasoned salespersons dislike. It is uncomfortable to ask for money unless it’s a transactional retail sale. But if you realize that you have established a good relationship in the Relaxed-Phase, you have Disturbed them pleasantly. You’ve Relieved them with the opportunity to understand the benefits! Then asking for the money should come from a caring and empathetic position, not from a monetary grabbing position

If you would like personalized training or any FAQ’s, please contact Malcolm Stewart at https://skillscentre.com.au/contact/

--

--

--

Direct & Response Sales Entrepreneur! Main passions are Mental and Medical Rejuvenation through Relocation, Reinvention & Rejuvenation

Love podcasts or audiobooks? Learn on the go with our new app.

Recommended from Medium

How to make your organization irresistible

Digital Marketing for Early Stage Startups

11 Ways to Make Money on Instagram

Digital Marketing Tips for Small Businesses in 2020: 3 Ways to Up Your Business Online

Digital Marketing Tips for Small Businesses in 2020: 3 Ways to Up Your Business Online

World Social Media Day — Public Sector Edition

Top 5 ways to build a website that earns revenue

A person draws the checkout customer journey for a website.

Why The Future Of Shopping Is A Happy Memory

6 Email Marketing Best Strategies

Get the Medium app

A button that says 'Download on the App Store', and if clicked it will lead you to the iOS App store
A button that says 'Get it on, Google Play', and if clicked it will lead you to the Google Play store
Malcolm L Stewart

Malcolm L Stewart

Direct & Response Sales Entrepreneur! Main passions are Mental and Medical Rejuvenation through Relocation, Reinvention & Rejuvenation

More from Medium

Start with what you have… start today

Make These Two Big Changes to Instantly Boost Your Earning Potential as a Speaker

3-ACTIONABLE QUICK TIPS to KNOW when You’re Overwhelmed & NEED to Start looking for help as a…

Is chasing your passion a good idea?